We split bulk orders (360 pills or more) into several packages and ship them separately every 5 - 7 days to avoid any issues at customs and to reduce instances of entire shipments being confiscated and destroyed.
However, if your package doesn’t arrive owing to an error on behalf of the postal services, or was returned to sender, we will re-ship your order for free if it has not yet been received 30 days after dispatch. Alternatively, you can opt for a refund. Should you have any redelivery-related inquiries, please contact us.
If the order you received from us is incomplete or contains products you did not order, please contact us. If your order was incorrectly packed, we will send the correct or missing product as quickly as possible.