Submit a request
Sign in
Sign in
Contact Support
Payment & Billing FAQ
Shipping & Order Tracking
Product FAQ
General Questions
Hi, how can we help you?
Search
Hi, how can we help you?
Payment & Billing FAQ
Payment & Billing FAQ
Credit Card FAQ
Do I need to authorize foreign transactions with my bank?
What is phone verification? Why I was contacted by Payofix to verify the purchase by phone?
My bank approved the transaction. What to do next?
Why my credit card payment was declined? Top CC decline reasons and solutions
What is my order status? Did my order went through? No order confirmation?
I'm not satisfied and I'm going to request a chargeback through my bank. Do I need to dispute with my credit card company?
Bitcoin & Crypto
What is bitcoin? How to pay with bitcoins?
You have overpaid your order with bitcoins?
Is bitcoin legal? I don’t really trust cryptocurrencies
Coinbase verification delays. I bought bitcoins but they will be unavailable for 5 days.
Can I use my coupon code and still get the 20% off for paying with bitcoin?
I have sent my bitcoins to your wallet, but the order is Pending/Cancelled. What do I do now?
PayPal, Bill Pay, e-Check
Why I was charged an additional fee for the PayPal option? Why my coupon code didn't work?
I was double-charged for my PayPal order. How to refund the second charge?
PayPal payment was processed but I haven't received my order confirmation
Do you accept PayPal?
Other Questions
How does a store credit work?
I've received emails saying my payment is declined, and that my order has been confirmed 🔥
How can I request a refund? What is your refund policy?
Is this a secure site?
How can I cancel my order and get a refund?
Do you accept Western Union? Can I pay with WU?
Top Articles
Promoted articles
Do I need to authorize foreign transactions with my bank?
What is phone verification? Why I was contacted by Payofix to verify the purchase by phone?
My bank approved the transaction. What to do next?
Why my credit card payment was declined? Top CC decline reasons and solutions
What is my order status? Did my order went through? No order confirmation?
What is bitcoin? How to pay with bitcoins?
How our shipping was affected by coronavirus 😷
Do you ship to my country? What are the shipping countries?
What are my shipping options? How long does shipping take? What will it cost?
Package tracking FAQ and most common issues. Why can't I track the shipment?
Order never received? I have not received my package. What should I do?
Why my modafinil pills are not working? Can I return and exchange them?
How to order free samples?
What is generic Viagra, Cialis & Levitra?
Coupons FAQ
Hi! How to place an order or what is your order status?
No scam or fake medicines are sold?
Can I contact you via phone? No, we provide entirely online support services
© ViaBestBuys